Shipping policy
Shipping Policy
Effective Date: July 30, 2026
Thank you for shopping with BWrightArt. Every order is prepared with care, and we are committed to delivering your artwork and products safely and efficiently.
Please review our shipping policy before placing your order.
Order Processing
Orders are typically processed within 3–7 business days after payment has been received.
Some products, including custom artwork, commissioned illustrations, and made-to-order fine art prints, require additional production time. Estimated processing times will be noted on the product page whenever applicable.
Orders are processed Monday through Friday, excluding weekends and holidays.
Original Artwork
Original paintings are carefully packaged by BWrightArt to help ensure they arrive safely.
Larger or high-value artwork may require additional packaging, insurance, and/or a signature upon delivery.
Because each original painting is unique, processing times may vary slightly depending on packaging requirements.
Fine Art Prints
Many of our fine art prints are professionally produced through a trusted print partner.
These prints are made to order to ensure the highest quality and may require additional production time before shipping.
If your order contains both an original painting and a print, they may arrive in separate packages and on different delivery dates.
Books
Books are shipped as quickly as possible after your order is processed.
If your order includes books along with other products, they may ship separately depending on inventory and fulfillment location.
Illustration & Creative Services
Children's book illustration, commissions, creative consulting, and other professional services are digital services and do not require shipping.
Delivery timelines for these services are outlined in your individual client agreement or proposal.
Shipping Rates
Shipping charges are calculated at checkout based on the size, weight, destination, and shipping method selected.
Any applicable shipping charges will be displayed before you complete your purchase.
International Shipping
BWrightArt is pleased to offer international shipping on select products.
International customers are responsible for any customs duties, taxes, import fees, or other charges required by their country. These fees are not included in the purchase price or shipping costs.
Tracking Your Order
When available, tracking information will be emailed to you once your order has shipped.
Please allow carriers time to update tracking information after receiving your shipping confirmation.
Incorrect Shipping Address
Please verify your shipping address before placing your order.
BWrightArt is not responsible for packages delayed, returned, or lost due to incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery.
Please include:
- Your order number
- Photos of the shipping box
- Photos of the damaged item
If a package appears to be lost in transit, please contact us. We will work with the shipping carrier to assist in locating your shipment and determining the appropriate next steps.
Shipping Delays
While we strive to process and ship every order promptly, delivery times may occasionally be affected by weather, holidays, carrier delays, customs processing, or other circumstances beyond our control.
We appreciate your patience and understanding.
Questions About Your Order
If you have any questions regarding shipping or your order, please contact us:
BWrightArt
Website: www.bwrightart.com
Email: Belina@bwrightart.com